Welcome to Family Document ("App", "we", "us", or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains our information practices, what data we collect, how we use it, and your rights regarding your information.
When you create an account with Family Document, we collect the following information:
The documents and files you upload to Family Document are stored securely. We collect:
We collect certain information about your device automatically:
We collect information about how you interact with our App:
We do NOT collect your location data. The App does not request or track your GPS location.
We use the information we collect for the following purposes:
Your documents and sensitive information are protected with industry-standard encryption:
We implement multiple security measures:
In the unlikely event of a data breach, we will notify affected users within 30 days as required by law, providing details of the breach and recommended actions.
If you invite family members to your Family Document account, they will have access to documents and information you choose to share based on the permissions you set.
We may share your information with third-party service providers who help us operate the App, including:
We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to:
If Family Document is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We do NOT sell, trade, or rent your personal information to third parties. Your data is never sold for marketing or advertising purposes.
You have the right to access the personal information we hold about you and receive a copy in a portable format.
You can correct, update, or modify your account information at any time through the App settings.
You have the right to request deletion of your account and personal data. Upon request, we will delete your information within 30 days, except where we're legally required to retain it.
You can opt-out of promotional communications and non-essential notifications through your account settings.
To exercise any of these rights, please contact us at: privacy@familydoc.app
Family Document is not intended for children under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days after deletion |
| Documents and Files | Until user deletion or account closure |
| Usage Logs | 12 months |
| Backup Data | 30 days after primary deletion |
| Legal/Compliance Records | As required by law (minimum 7 years) |
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Family Document, you consent to the transfer of your information to countries outside your country of residence, which may provide a different level of data protection than your home country.
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track usage.
You can disable cookies in your browser settings, though this may affect App functionality.
Our App may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. Please review the privacy policies of any third-party services before providing your information.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Note: We do not sell personal information, so the opt-out right does not apply.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Family Document Privacy Team
Email: techfring@gmail.com
If you have a dispute regarding our privacy practices that cannot be resolved through direct communication, you may submit a formal complaint to your local data protection authority or pursue legal remedies available in your jurisdiction.
By using Family Document, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with any part of this policy, please discontinue use of the App.
This Privacy Policy is effective as of January 2026 and was last updated on January 4, 2026.